FINANCIAL · SERVICE
Last updated 9 June 2026
Rent arrears are one of the most stressful financial situations a household can face. This page explains how the Muslims Help Muslims community can help with a short-term shortfall, and what UK services to contact alongside the platform.
WHO THIS PAGE IS FOR
Muslims Help Muslims helps with the human and financial side of arrears: a community donor may cover one or two weeks of rent as Zakat or Sadaqah, a helper may sit with you while you call the landlord, and another may help you fill out a discretionary housing payment (DHP) form for the council.
We do not replace regulated housing advice. For Section 21 notices, court-stage cases, or rent repayment claims, contact Shelter (0808 800 4444), Citizens Advice or a regulated housing solicitor — see Housing Support.
Write a specific post: weekly rent amount, current arrears, when the next rent is due, and what has caused the shortfall. Mention if you have already applied for a DHP or asked the landlord for a payment plan. Donors are more likely to support when the request shows the seeker has taken every available step.
If you would like a donor to pay the landlord directly (which many prefer), say so. The donor and landlord can then agree the transfer in a way that satisfies both parties.
Discretionary Housing Payments are paid by your local council on top of Housing Benefit or Universal Credit housing element. The Household Support Fund, administered through councils, can cover essentials. Some social landlords have hardship funds. A community helper can help you find which of these you’re eligible for in your council area.
Your tenancy details are private. Share only what donors need to make an informed decision: rough amount, city, situation. Never share your bank details or landlord’s account in a public post — keep that to the private messaging.
If you have had a Section 21 or Section 8 notice, get free housing advice quickly — Shelter (0808 800 4444) and your local Citizens Advice can check whether the notice is valid and what your options are. A Discretionary Housing Payment from your council can cover a shortfall if you receive Housing Benefit or the Universal Credit housing element. Community help on this platform works best alongside these routes, not instead of them.
Post your request
Create a free account and describe your Rent Arrears Help UK situation in a short, honest post. You can stay anonymous.
Get matched
Helpers and donors browsing your city or category message you privately.
Agree in private
Sort the details in private messaging — never share bank details publicly.
Close the case
Mark it closed once the help lands; follow-up stays open if you need more.
Money and hardship details stay private on the platform. Email verification gates messaging, you can post anonymously and limit who contacts you. Muslims Help Muslims connects people directly — we never hold or move money, so keep bank details out of public posts and read our Safety Tips before your first request.
The platform connects helpers and seekers across 10 UK cities. Open the page for your area for city-specific context — known mosques, council resources, and local guidance — alongside the UK-wide service above.
Zakat Help UK
If you are eligible for Zakat and going through a tight period — rent, food, energy bills, school costs, a sudden gap in income — you can post on Muslims Help Muslims and ask the UK Muslim community for Zakat assistance.
Sadaqah Support UK
Sadaqah is voluntary charity given outside the obligation of Zakat. It can be small or large, regular or one-off, money or time or in-kind help. If you need community support but you are not strictly Zakat-eligible, Sadaqah is usually the right ask.
Emergency Funds UK
Emergency Funds is the right page when something has gone wrong this week and you need quick emergency support from the community: an unexpected travel cost to see a sick relative, a single bill that can’t wait, a stolen wallet, an urgent care expense.
Housing Support
Housing Support is for households who are still in their home but at risk, or who have just moved and don’t have the basics yet. We point you to the right financial or practical help, and to qualified housing advice for anything legal.
Donate to MHM
Back the platform’s wider work with a one-off or monthly donation.
Become a Helper
Volunteer time, skills or funds toward a community member’s need.
Find Muslim-friendly UK jobs
Live job offers and asks from the UK Muslim community — part-time, full-time and freelance.
Free to use — create an account and post or browse in a couple of minutes.